Soft Intelligence & Freshworks Partnership
Soft Intelligence and Freshworks joins hands to bring customer engagement to businesses in
21.04.2021- Soft Intelligence Limited has signed a distribution agreement with Freshworks, the customer engagement software company, in Myanmar. This partnership gives businesses in Myanmar access to Freshworks’ suite of products to help create customers for life. Myanmar businesses to enable digital transformation to companies of all sizes and bring efficiency in productivity for the businesses in Myanmar.
By entering this agreement, Soft Intelligence can empower Myanmar businesses and our team is confident to deliver Freshworks with our cutting edges services as an integration to our customers. Let’s grow together.
Freshworks SaaS products provide a 360-degree view of the customer to deepen engagement for marketing, sales, support, and customer success professionals. Freshworks products are ready to go, easy to use, and offer quick return on investment. Soft Intelligence will be an official distributor of Freshwork’s offerings, including:
Customer Engagement Solutions:
● Freshdesk: An omnichannel helpdesk ticketing system for customer support to delight customers and win them for life.
● Freshchat: Modern messaging software for sales, marketing, and support to turn visitors into leads and customers into happy, engaged users
● Freshcaller: A cloud PBX system to provide a seamless communication channel to customers.
Employee Engagement Solutions:
● Freshservice: Refreshingly easy-to-use, simple-to-configure IT service management software to modernize IT and other business functions.
● Freshteam: A smart HR software to manage hiring, onboarding, time-off, employee data, and HR workflows.
● Freshrelease: Agile project management software to plan, track, test, and ship great software in a single place.
● Freshconnect: A contextual collaboration software to seamlessly collaborate with other teams with complete context.
Sales & Marketing Solutions:
● Freshsales: A CRM solution and sales system to enable sales teams with AI-based lead scoring, phone, email, activity capture, and more.
● Freshmarketer: All-in-one conversion optimization suite to achieve better automation, faster conversions, and more sales.
“Customers worldwide are demanding more personalized interaction with brands,” said Anand Venkatraman, VP of Global Partnerships at Freshworks. “By partnering with Soft Intelligence, brands in Myanmar will be able to gain actionable insight across their entire organization to better close and nurture customers for life.”
“The Soft Intelligence and Freshworks partnership are a powerful combination that we can empower our Myanmar customers and businesses as a whole,” said Min Htet Oo, CMO at Soft Intelligence. “If you are interested in “wow”ing your customers, we will be happy to walk you through these solutions”, added Min Htet Oo.
About Freshworks Marketplace
Freshworks Marketplace is the SaaS Industry’s First Fully-Integrated Customer Engagement Partner Ecosystem. Launched in 2018, the Marketplace consists of 350+ partners across 40+ countries who resell, customize, and implement solutions and support customers worldwide. Freshworks Marketplace features over 1000 apps developed by ISVs (Independent Software Vendors) and SIs (Systems Integrators).
About Freshworks
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use and offer quick return on investment. Headquartered in San Mateo, USA, Freshworks 3,000+ team members work in offices throughout the world. For more information visit www.freshworks.com.
© 2021 Freshworks Inc. All rights reserved. Freshworks, Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshmarketer, and the Freshworks logo are trademarks or registered trademarks of Freshworks Inc.
About Soft Intelligence
Soft Intelligence is a Myanmar-based software development company that provides businesses worldwide with custom technology solutions. Soft Intelligence is a user-centered technology partner, empowering your business to present the development of desktop, mobile, and web-based apps with on-demand developers focused on challenging the boundaries of the bespoke business solutions. For more information visit www.softintelligencemm.com
© 2021 Soft Intelligence Ltd. All rights reserved. Soft Intelligence and SI logo are the trademarks of Soft Intelligence Ltd.
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Soft Intelligence Ltd, PR Team
